CHOOSE A PLAN THAT WORKS FOR YOU
Get the right support package for your business needs — no hidden fees, no long contracts.
OUR CARE PLANS
Essential Care
Perfect for startups and small shops who just need quick remote fixes.- 3 Standard Support Tickets per month
- Access to our Support Ticket Portal
- Fast Response Times
Premium Care
For businesses that want complete peace of mind and want support regularly.- 10 Standard Support Tickets per month
- 2 On-Site Support Visit included per month
- Access to our Support Ticket Portal
- Fastest Response Times
Additional Perks
With all our care plans, you’re not just buying IT support — you’re getting peace of mind. Raise extra tickets when needed, request on-site visits, and enjoy fast, reliable responses from our local UK-based technicians. Flexible, transparent, and designed to keep your business running without interruptions.
EXTRA TICKETS AVAILABLE
Raise additional remote tickets for just £30 each.
REQUEST ON-SITE VISITS
Request an engineer on-site for £75 per visit.
no long-term contracts
Cancel or change your plan anytime.
Frequently Asked Questions
What is included in each plan?
Each plan includes a set number of remote support tickets per month, access to our support portal, and fast response times. Business Care also includes 1 on-site visit, and Premium Care includes 2 on-site visits without the additional costs.
Can I raise more tickets than my plan allows?
Yes! You can purchase additional remote tickets for £30 each, and on-site visits for £75 each.
Do tickets rollover each month?
No — unused tickets do not carry over, so you always know exactly what your plan covers.
Can I upgrade or downgrade my plan later?
Absolutely! You can adjust your plan as your business grows or your needs change.
When is support available?
We provide support outside normal business hours, including evenings, weekends, and peak times to avoid downtime.
What devices do you support?
We cover PCs, WiFi, POS systems, printers, scanners, and essential business technology.
CAN I CANCEL AT ANYTIME?
Yes, you can cancel your plan anytime without penalty.
How do I get started?
Simply select the plan that suits your business and click “Get Started” to sign up.
Book a free consultation
Our Office Hours
Monday to Friday: 6pm – 11am
Weekends: 10am – 11pm
Contact Us
+44 7933 358 629